• Check that the cartridge being used is the correct one for your printer model.
• Check that the cartridge is inserted in the correct orientation.
• Check that all protective elements which may impede insertion have been removed from the cartridge (protective caps or tabs).
There are two types of cartridge: “remanufactured” ink jet cartridges and compatible cartridges.
• While compatible cartridges are different from genuine cartridges, they are specifically designed to fit into your printer.
• Remanufactured cartridges are genuine cartridges which have been recycled and therefore have exactly the same dimensions as genuine cartridges.
Videos/Tutorials on installing the cartridges
HP 15-17-78-23-45
1) Open the printer cover
2) Remove the old cartridges
3) Remove the protection clip and the strip then insert them
4) Close the printer cover
Remove all the protection before install the cartridges.
Print a demo page. If the result isn't good, please start to clean head printing.